Settings | Integrations | Microsoft Teams™
Integrating Alerts with Microsoft Teams™
LinePulse can connect with Microsoft Teams™ to automatically provide alerts to a specified group within your organization. You can create these connections for individual lines. Create a connection via the following steps:
- In Microsoft Teams™
Configure an Incoming Webhook connector.
- In LinePulse
Connect a line in LinePulse to Microsoft Teams™.
To create a new LinePulse channel in Microsoft Teams™
Open Microsoft Teams™.
Click Teams.
The Teams list appears.
Click the ... button located immediately to the right of the team you wish to add the channel to.
A submenu appears.
Select Add channel.
The Create a channel for [XXXXXX] team dialog box appears.
Enter a Channel name.
The selected channel name should clearly indicate its connection to LinePulse; for example: 'Acerta Alerts' or 'LinePulse Alerts'.
Enter a channel Description.
Select the desired Privacy settings.
Click Add.
Microsoft Teams™ adds your new channel to the selected team.
To create a new LinePulse connector in Microsoft Teams™
In Microsoft Teams:
(If necessary) Create a new LinePulse channel in Microsoft Teams™.
Click the ... button located immediately to the right of the LinePulse channel.
A submenu appears.
Select Connectors.
The Connectors for [XXXXXX] channel in [XXXXXX] team dialog box appears.
In the Search box, type "incoming webhook".
The Incoming Webhook connector appears.
Click Add.
The Incoming Webhook dialog box appears.
Click Add.
Microsoft Teams™ adds your new connector to the selected channel. You are now ready to configure it.
To configure the Incoming Webhook connector in Microsoft Teams™
In Microsoft Teams:
Once you have created the Incoming Webhook connector, click the ... button located immediately to the right of the Teams channel that contains the connector.
A submenu appears.
Select Connectors.
The Connectors for [XXXXXX] channel in [XXXXXX] team dialog box appears.
In the Search box, type "incoming webhook".
The Incoming Webhook connector appears.
Click Configure.
The Incoming Webhook configuration screen appears.
Enter a name for the Incoming Webhook.
The selected Incoming Webhook name should clearly indicate its connection to LinePulse; for example, Acerta Alerts or LinePulse Alerts.
If you would prefer, at this point you can change the Default Image by clicking Upload Image and selecting a new one.
Click Create.
Microsoft Teams™ displays a connector URL.
Click the copy button located immediately to the right of the connector URL.
Microsoft Teams™ copies the URL to your Windows clipboard. You will need this to complete the connection between Teams and LinePulse.
Click Done.
You are ready to add the connector URL to LinePulse.
To connect a line in LinePulse to Microsoft Teams™
In LinePulse:
(If necessary) Create and configure a new LinePulse channel in Microsoft Teams.
(Once you have copied the connector URL into the Windows clipboard) From the Navigation menu, click SYSTEM SETTINGS.
The Settings menu appears.
Select Integrations | Microsoft Teams.
(If necessary) Select a plant.
LinePulse updates the list of available lines for the selected plant.
Click 
for the line you wish to connect to Microsoft Teams.
The Webhook URL text entry box appears.
Paste the Webhook URL into the text box.
Click CANCEL if you decide not to create or modify the Webhook URL at this time.
Click 
.
LinePulse creates the Microsoft Teams™ connection.
Last modified: January 21, 2025